Best Enterprise Chatbot Software 2022

Bots can learn information about your enterprise and assist employees in a matter of seconds. This will reduce the time spent on manual research of relevant info and save Jennifer's time for other tasks. Drift is the best AI platform for B2B businesses that can engage customers by conversational marketing. You can include an “Add to cart” button to the pop-up for increased sales. This product is also a great way to power Messenger marketing campaigns for abandoned carts. You can keep track of your performance with detailed analytics available on this AI chatbot platform.

The top 15 app publishers saw an average 20 percent decrease in downloads last year. As a result, you can handle and gain from complex customer conversations, even in B2B scenarios. As a result, you’ll be able to design material that gives the proper responses. You can, for instance, recognize popular products and place them widely in your store.

Best Enterprise Chatbot Platforms

It’s also likely that your customers will request things that you don’t yet offer in your catalog. Consumer retail spend through chatbots will reach $142 billion by 2024; rising from $2.8 billion in 2019. This represents average annual growth of 400% over the next four years (Juniper Research). You can modernize your tech stack or legacy system without having to reinvent the wheel. In other words, you can leverage data and functions from your existing software, making it available as services via an API. Your personal account manager will help you to optimize your chatbots to get the best possible results.

To further enhance data security, we offer flexible hosting options like on-premise and private cloud. With On-premise hosting, you gain complete control over your enterprise’s data and the application. Whereas, with the private cloud, you enjoy lower costs, private instance, better uptime, and no potential data mixup. We ensure enterprise-grade data security by keeping all interactions between our systems and other parties safe through SSL encryption. Google Cloud, where we are hosted, offers an additional layer of security with regular backup, ensuring data recovery if things go south.

What are enterprise chatbots?

Founded in 2011, Sensely provides patients personalized care assistance through conversational AI nurses. Their platform integrates language processing and healthcare protocols. Founded in 2019, SupportLogic leverages AI to uncover retention risks and opportunities hidden in customer support data. Their software ingests interaction history to prescribe actions.

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